Customer Service

Order Processing

We need 3-5 business days to process your order after you made the order. For European countries, it will take about 7-10 days. For countries like the US, Australia and most countries of South America,it will take about 10 days. After sending the package, we will send the email to you  with a tracking number in it.You can use the tracking number to check the package with the link we send to you.If can not be checked immediately with the tracking number, please wait with patience.Sometimes the Express Company need 2-3 days to update the information.

Return and Exchange

Customer satisfaction is our top priority, and each productor is designed to meet the needs of our customers and quality standards.There is no reason wonder if he would like to return the watch to exchange new watch, please contact us first, we will send the correct address for you return.In this regard, each piece is inspected by hand, so we are sure you will be satisfied with your order.

Returns and Refund

We do not accept and refund unless under very special exchange. To return to the return the watch, please contact us first, we will send to the address of the sender CORRECT you.We do not offer refunds for any free item received as part of any promotion.After Producers receive, we will arange you.Refunds refund if offered will be issued by total 90% amount of the product purchase only less transaction costs.There is a restocking fee of 10% on all returns because we will again have to store inventory. The cost of shipping for returns and exchanges will be at the cost of customers. Please make sure you return your merchandise for a traceable method to ensure delivery.